This Privacy Policy explains how Nikba Creative Studio (“we”, the “controller”) processes personal data of visitors to nikba.com, in accordance with Moldova Law No. 195/2024 on personal data protection (GDPR transposition) and Regulation (EU) 2016/679.
1. Data controller
Nikba Creative Studio
Email: office@nikba.com
Phone: +373 69 820 825 / +373 79 820 825
2. Data we collect
Depending on how you interact with the website, we may process:
- Identity and contact data — name, company, email address, phone number (if provided), message submitted via the contact form.
- Technical data — IP address, browser type, operating system, pages visited, access date/time (via server logs / analytics tools, only with consent).
- Consent records — cookie preferences, timestamp, banner and policy version displayed.
3. Purposes and legal bases
- Contact / quote requests — legal basis: consent and, where applicable, pre-contractual steps at your request.
- Website operation — legal basis: legitimate interest / technical necessity (strictly necessary cookies, security).
- Statistical analytics — legal basis: consent (Google Analytics), only after acceptance.
- Marketing / remarketing — legal basis: consent (Google Ads, MailerLite), only after acceptance.
- Compliance evidence — legal basis: legal obligation / legitimate interest (consent logs).
4. Retention
- Contact form messages: up to 24 months after resolution, unless an ongoing contractual relationship exists.
- Consent logs: at least 3 years or as required by applicable law.
- Aggregated analytics: according to third-party provider policies (Google, MailerLite).
5. Recipients and transfers
Data may be accessed by IT providers involved in operating the website (hosting, email, notifications), as well as:
- Google (Analytics / Ads) — US/EU, based on consent;
- MailerLite — email marketing, based on consent;
- Telegram — internal notifications when the contact form is submitted (minimal message data).
We share only data necessary for the stated purpose and require appropriate safeguards.
6. Your rights
You have the right of access, rectification, erasure, restriction, objection, portability (where applicable), and withdrawal of consent. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise your rights, contact us at office@nikba.com. You may also lodge a complaint with the National Centre for Personal Data Protection (CNPDCP) of the Republic of Moldova.
7. Security
We apply reasonable technical and organizational measures: HTTPS, access control, form rate limiting, backups, and security updates. Details are available on request.
8. Cookies
We use cookies as described in our Cookie Policy. You can manage preferences anytime via “Cookie settings” in the website footer.
9. Changes
We may update this policy. The applicable version is the one published on the website with the update date shown above.